Terms and Conditions

Travel Beyond LK (Private) Ltd

Introduction

Travel Beyond LK (Private) Ltd acts as a booking agent and travel service provider for a variety of travel-related products and services. These Terms and Conditions describe what you may expect from us when purchasing travel services through our company and your obligations as a customer.

The terms “we”, “us”, and “our” refer to Travel Beyond LK (Private) Ltd.
The term “you” refers to the customer using our website, making travel inquiries, or booking travel services through us.

By using our website or purchasing travel services from us, you agree to be bound by these Terms and Conditions.

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Products and Suppliers

Travel Beyond LK (Private) Ltd offers travel services provided by third-party suppliers such as:

• Airlines

• Hotels and accommodation providers

• Tour operators

• Transportation provider

Each supplier has its own terms and conditions, which apply to your booking in addition to our Terms and Conditions.

Travel Beyond LK (Private) Ltd acts only as an intermediary or booking agent for these suppliers. The services themselves are provided by the respective suppliers, and you will enter into a separate contract with them when booking those services.

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Pricing and Quotes

All travel quotations provided are:

• Subject to availability

• Subject to supplier confirmation

• Subject to price changes without notice

Prices may change due to factors including:

• Airline fare adjustments

• Fuel surcharges

• Government taxes or fees

• Currency exchange fluctuations

Prices are only guaranteed once full payment has been received and travel documents have been issued.

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Payments

To confirm travel arrangements, payment may be required either as:

• A deposit, or

• Full payment depending on the supplier’s requirements.

When you provide payment details, you authorize Travel Beyond LK (Private) Ltd to process payments with the relevant suppliers on your behalf.

Failure to complete payments within the specified time may result in cancellation of your reservation.

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Booking Changes

Changes to bookings are subject to availability and the terms of the relevant supplier.

Where changes are permitted:

• Supplier charges may apply

• Travel Beyond LK service fees may apply

Certain changes, including name changes on airline tickets, may not be permitted and may be treated as a cancellation by the airline or supplier.

Flights must be used in the order shown on your ticket. Failure to use a flight segment may result in the cancellation of the remaining itinerary.

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Cancellations

If you cancel your travel arrangements, cancellation charges may apply based on:

• The supplier’s cancellation policy

• Our service fees

Deposits paid toward bookings are generally non-refundable unless otherwise stated.

Refunds will only be processed once funds have been received back from the relevant supplier.

Some travel services, particularly airline tickets, may be non-refundable or partially refundable depending on the fare rules.

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Supplier Changes

Travel suppliers such as airlines or hotels may occasionally:

• Modify schedules

• Cancel services

• Change itineraries

Travel Beyond LK (Private) Ltd will notify you of significant changes when we become aware of them. However, we cannot be held responsible for changes made directly by suppliers.

After your departure from Sri Lanka, it becomes your responsibility to confirm onward travel arrangements directly with the airline or service provider.

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Passport, Visa and Immigration Requirements

It is your responsibility to ensure that you meet all passport, visa, and immigration requirements for your travel destination.

Travel Beyond LK (Private) Ltd may assist with visa processing services; however:

• Visa approval is solely at the discretion of the relevant embassy or consulate.

• We cannot guarantee visa approval.

• We are not responsible for delays or rejections by immigration authorities.

You are responsible for ensuring the accuracy and validity of the documents you provide.

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Travel Insurance

Travel insurance is strongly recommended for all international travel.

Insurance may cover circumstances such as:

• Trip cancellations

• Medical emergencies

• Lost baggage

• Travel delays

Travel Beyond LK (Private) Ltd may assist in arranging travel insurance but cannot be held responsible for claims under insurance policies.

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Health and Vaccinations

Certain destinations may require vaccinations or health documentation before travel.

It is your responsibility to verify and comply with any health requirements applicable to your destination.

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Travel Documents

You are responsible for reviewing all travel documents issued to you and notifying us immediately of any errors.

Travel documents such as:

• Airline tickets

• Hotel confirmations

• Visa documents

should be safeguarded carefully as they may not always be replaceable.

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Use of Website

You agree to use our website only for legitimate travel inquiries and bookings.

You agree not to:

• Make fraudulent or speculative reservations

• Copy or reproduce website content without permission

• Attempt to disrupt or misuse website functionality

Our website may contain links to third-party websites for convenience. We are not responsible for the content or privacy practices of those websites.

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Limitation of Liability

Travel Beyond LK (Private) Ltd acts only as an intermediary between customers and travel suppliers.

We are not liable for:

• Acts or omissions of third-party travel providers

• Schedule changes or cancellations by airlines

• Delays, accidents, or losses during travel

• Visa refusals or immigration decisions